<div><b>Who You Are</b></div><div>Interested in managing the company’s day-to-day and month-end accounting and finance activities?</div><div><br></div><div>As an Accounting and Finance Manager, you will work closely with the CFO strategic accounting and finance related initiatives. You will be in a high-visibility role interacting with all levels and departments of the company. You are organized, demonstrate initiative, and have strong decision making and communication skills.&nbsp;</div>

Who You Are
Interested in managing the company’s day-to-day and month-end accounting and finance activities?

As an Accounting and Finance Manager, you will work closely with the CFO strategic accounting and finance related initiatives. You will be in a high-visibility role interacting with all levels and departments of the company. You are organized, demonstrate initiative, and have strong decision making and communication skills. 


<li>Oversee general ledger and daily operations including cash flows across multiple entities</li><li>Drive the month-end and year-end close process including preparation of journal entries</li><li>Assist with company and project level budgeting and forecasting</li><li>Evaluate and streamline processes and systems, and develop and implement policies and procedures to achieve operational efficiencies </li><li>Generate financial reports and analysis for the CFO and other senior leaders</li><li>Create and maintain balance sheet account schedules and reconciliations</li><li>Assist in managing external audits of financial statements including preparation of audit schedules and financial statement disclosures</li><li>Work closely with HR and review payroll activities on a semi-monthly basis</li><li>Lead special projects and ad hoc requests as needed&nbsp;</li>

<li>A Bachelor’s degree in Accounting, Finance, or a related degree</li><li>6+ years of experience in an accounting or finance role</li><li>Strong knowledge of GAAP</li><li>Experience handling confidential data</li><li>Strong analytical and problem solving skills</li><li>Excellent verbal and written communication skills</li><li>Proficiency with Excel</li><li>Ability to prioritize and work well with competing demands</li><li>Strong time management skills and proven ability to meet deadlines</li><li>Experience with accounting systems, Sage Intacct preferred</li><li>Experience with Jira or a similar ticketing system preferred</li>

Qualifications -  We encourage you to apply if you think your experience may be a match, even if you do not meet all of the qualifications.

Accounting/Finance

<div><b>Who You Are </b></div><div>Interested in leading a team of software engineers in developing innovative software applications and features? &nbsp;</div><div><br></div><div>At Vail Systems, we value leadership skills and technical know-how. On any day, you may have one-on-ones, create a diagram describing how a new feature will fit into the system, and dream up an idea that becomes a must-have product feature. The ideal candidate will collaborate with internal stakeholders and customers and be a trusted guide to the software engineering team. This person thrives on ambiguity and drives the delivery of those vague ideas to production.&nbsp;&nbsp;</div><div><span style="font-size: 10px">#Dice</span></div>

Who You Are 
Interested in leading a team of software engineers in developing innovative software applications and features?  

At Vail Systems, we value leadership skills and technical know-how. On any day, you may have one-on-ones, create a diagram describing how a new feature will fit into the system, and dream up an idea that becomes a must-have product feature. The ideal candidate will collaborate with internal stakeholders and customers and be a trusted guide to the software engineering team. This person thrives on ambiguity and drives the delivery of those vague ideas to production.  
#Dice


<li>Manage planning and development through the day to day collaboration and decision making with a cross-functional team including developers, designers, customers, and business or subject matter experts&nbsp;</li><li>Partner with the product team to create innovative solutions for customer challenges&nbsp;</li><li>Retain and hire diverse, high performing Software Engineers&nbsp;</li><li>Scale applications for low latency user interactions that rely on a large data sets&nbsp;</li><li>Determine priority of deliverables and delegate deliverables to match team members' interests and skillsets and determine&nbsp;</li><li>Design features for applications based on both internal and external customer requirements&nbsp;</li><li>Conduct regularly scheduled one-on-one performance feedback meetings with direct reports and provide training resources to support career development&nbsp;</li>

<li>A  Bachelor's degree in Computer Science, Computer Engineering, or another related field&nbsp;</li><li>8-10+ years of experience in Software Engineering / Product experience&nbsp;</li><li>2+ years of experience leading Software Engineering teams&nbsp;</li><li>Experience with TypeScript / JavaScript and 2+ other languages (e.g. C#, Ruby on Rails, Go, Java, Python, etc.)&nbsp;</li><li>Experience collaborating with customers</li><li>Experience with product development and delivering products to market</li><li>Experience working with software engineers in a highly technical environment </li><li>Familiarity with the software development lifecycle and agile software development </li><li>Experience with GraphQL</li><li>Experience with Git or a similar version control system</li><li>Experience with continuous integration/continuous deployment (CI/CD) tools, such as Jenkins&nbsp;</li><li>Experience with relational and NoSQL databases</li>

Qualifications - We encourage you to apply if you think your experience may be a match, even if you do not meet all of the qualifications.

<div><b>Who You Are</b></div><div>Interested in designing the UX of enterprise software?</div><div><br></div><div>You would support front-end design by leveraging a human-centered design process to deliver an easy-to-use user interface and user experience. You would create initial concepts, wireframes, designs, mockups, prototypes for testing, and designs for experimentation and development.</div><div><br></div>

Who You Are
Interested in designing the UX of enterprise software?

You would support front-end design by leveraging a human-centered design process to deliver an easy-to-use user interface and user experience. You would create initial concepts, wireframes, designs, mockups, prototypes for testing, and designs for experimentation and development.



<li>Research customers, competitors, and products</li><li>Develop personas, scenarios, and user flows</li><li>Work with stakeholders to identify requirements</li><li>Create wireframes, prototypes, and high-fidelity mock-ups</li><li>Develop and implement usability testing</li><li>Design for accessibility standards</li><li>Review documentation for consistency and ensure user goals are achieved</li><li>Work closely with product managers and marketing to maximize customer success</li><li>Attend and participate in weekly team meetings to review design plans, plan research, strategize marketing, etc.&nbsp;</li>

<li>A Bachelor’s in Human Computer Interaction, Industrial or Graphic design, Psychology, Information Science, UX Design, or related field </li><li>Bootcamp completion, if Bachelor’s degree is non-technical </li><li>2-4+ years of experience in a UX Designer role</li><li>Proficiency prototyping with Lo-Fi sketches and high-fidelity marketing and branding end</li><li>Experience working directly with customers</li><li>Familiarity with usability testing</li><li>Experience conducting user interviews </li><li>Experience synthesizing qualitative evidence and research</li><li>Knowledge of creating design solutions</li><li>Experience communicating research to various audiences</li><li>Excellent verbal and written communication</li><li>Experience with HTML and CSS, preferred</li><li>Experience working with developers in a highly technical environment, preferred</li><li>Experience presenting professional work, preferred</li>

Application Development

<div><b>Who You Are</b></div><div>Interested in building a data transformation layer into the architecture of a product to aggregate and calculate items more efficiently?</div><div><br></div><div>As a Data Engineer, you will support and maintain the infrastructure that blends our Call Detail Record (CDR) system’s data with customer data for key clients. You’ll focus on data aggregation and transformation within the context of our overall data pipeline by utilizing machine learning techniques, Python data transformations, and messaging and queueing with Apache Kafka. You would also support a Microsoft SQL Server environment.</div><div><span style="font-size: 10px">#Dice</span></div>

Who You Are
Interested in building a data transformation layer into the architecture of a product to aggregate and calculate items more efficiently?

As a Data Engineer, you will support and maintain the infrastructure that blends our Call Detail Record (CDR) system’s data with customer data for key clients. You’ll focus on data aggregation and transformation within the context of our overall data pipeline by utilizing machine learning techniques, Python data transformations, and messaging and queueing with Apache Kafka. You would also support a Microsoft SQL Server environment.
#Dice


<li>Develop, construct, test, and maintain data architectures to align with business requirements provided by clients including creating data tables and partitions</li><li>Write code in Python to perform data transformations and maintain automate systems</li><li>Create and deploy sophisticated analytics programs utilizing machine learning and other statistical methods for data analysis to resolve internal and customer requests</li><li>Develop data set processes for automation and report generation</li><li>Refine and automate other processes, track issues, troubleshoot, and document changes</li><li>Identify methods to improve data reliability, efficiency, and quality</li><li>Prepare and clean data for predictive and prescriptive modeling</li><li>Configure, monitor, and maintain database servers and processes</li><li>Assist software engineers with query tuning and schema refinement</li><li>Provide occasional on-call support for critical production systems</li><li>Present project status updates and insights to stakeholders based on analytics in weekly team meetings</li>

<li>A Bachelor’s degree in Computer Science, or a related degree</li><li>3+ years of experience in a database administration role (SQL or MySQL) </li><li>Proficient at developing T-SQL procedures</li><li>Experience with performance tuning and optimization</li><li>Experience with data transfer with SFTP, file compression and encryption</li><li>Knowledge of high availability and disaster recovery for SQL Server</li><li>Excellent verbal and written communication skills</li><li>Experience working with engineers in a highly technical environment</li><li>Knowledge of data archiving techniques, preferred</li><li>Experience with data visualization tools (e.g., Tableau), preferred</li><li>Experience with NoSQL technology, such as MongoDB and Hadoop, preferred</li><li>Experience with other programming/scripting languages, such as Java, Python, preferred</li><li>Familiarity with machine learning methods and techniques, preferred</li>

Qualifications -  We encourage you to apply if you think your experience may be a match, even if you do not meet all of the qualifications. 

<div><b style="font-size: 12pt">Who You Are</b></div><div><span style="font-size: 12pt">Interested in managing opensource relational and document-oriented databases and the code that interacts with them?</span></div><div><br></div><div><span style="font-size: 12pt">As a Database Engineer you will resolve any inefficient queries that appear in the logs and initiate updates to the latest database version. You will be responsible for performing data transfers between Postgres/MySQL, Microsoft SQL Server, and MongoDB databases. &nbsp;You will collaborate with other highly technical engineering staff to accomplish project tasks.&nbsp;</span></div><div><br></div>

Who You Are
Interested in managing opensource relational and document-oriented databases and the code that interacts with them?

As a Database Engineer you will resolve any inefficient queries that appear in the logs and initiate updates to the latest database version. You will be responsible for performing data transfers between Postgres/MySQL, Microsoft SQL Server, and MongoDB databases.  You will collaborate with other highly technical engineering staff to accomplish project tasks. 



<li>Maintain the physical data model, queries, and service interface for the loading, querying, and maintenance of data in Postgres database and other data sources. It is essential to have coding experience to be able to handle ETL processes and data validation, with either proprietary database languages or other programming languages, such as Java, Python, Scala, or Perl.&nbsp;</li><li>Complete version upgrades, patching, migrations, seeding, testing, and performance monitoring.&nbsp;</li><li>Optimize performance, design indexing strategies, identify patterns in MongoDB document schemas, and manage security and availability of MongoDB clusters.&nbsp;</li><li>Create and execute backup design and disaster recovery plans.&nbsp;</li><li>Work with project and technical managers for project planning, predict storage growth, perform database version upgrade and storage expansion.&nbsp;&nbsp;</li><li>Define, develop, document, communicate and implement standards, processes and procedures for the Database Administration Team.&nbsp;</li><li>Export data out to be loaded into our data warehouse. Improve ETL processes that interact with Microsoft SQL Servers. Write scripts and schedule jobs.&nbsp;</li>

<li>2+ years of experience as a Database Administrator.</li><li>A Bachelor’s degree in Computer Science, Computer Engineering, Data Science, or another related field.</li><li>Proficiency administering PostgreSQL or MySQL databases.</li><li>Understanding of SQL tuning and optimization of query plans.</li><li>Linux shell scripting skills and experience with production Linux environments.</li><li>Experience working with software engineers in a highly technical environment.</li><li>Database developing and programming skills with either SQL, Java, C++, Python, Scala, or Perl.</li><li>Excellent verbal and written communication skills.</li><li>Experience with MongoDB replica set configuration and management, preferred.</li>

<div><b>Who You Are</b></div><div>Interested in designing, developing, and deploying application solutions for the company’s expanding list of clients using advanced call processing, speech and network technologies?&nbsp;&nbsp;&nbsp; </div><div>&nbsp;</div><div>As a Senior C++ Software Engineer, you will document, unit test, integrate, debug, and deploy enterprise communications solutions designed for SaaS/Cloud, traditional premise-based, and hybrid architectures.</div><div><span style="font-size: 10px">#Dice</span></div>

Who You Are
Interested in designing, developing, and deploying application solutions for the company’s expanding list of clients using advanced call processing, speech and network technologies?    
 
As a Senior C++ Software Engineer, you will document, unit test, integrate, debug, and deploy enterprise communications solutions designed for SaaS/Cloud, traditional premise-based, and hybrid architectures.
#Dice


<li>Develop and test software in a Linux environment using C++ to implement telephony services</li><li>Utilize Git for version control</li><li>Work with continuous integration pipeline tools like Jenkins/CloudBees</li><li>Debug source code using GDB debugger</li><li>Perform inter-process communication using various methods including shared resources and communication protocols like TCP and UDP</li><li>Support scaled services architectures using multithreaded programming</li><li>Refactor existing code to enhance functionality and scaling</li><li>Utilize data structures and ensure data integrity in multi-threaded environments</li><li>Monitor performance of applications to ensure they meet required specifications</li>

<li>A Bachelor’s degree in Computer Science / Engineering degree or a related field</li><li>5-8+ years of experience with C / C++ </li><li>A strong understanding of Object-Oriented software development techniques</li><li>Experience developing high quality software</li><li>Strong analytical and troubleshooting skills</li><li>Ability to communicate with developers, executive managers and external customers</li><li>Effective time-management, organizational and prioritization skills</li><li>Strong sense of responsibility, accountability and passion about quality of work, desire to learn and take ownership</li><li>Familiarity with UNIX/Linux</li><li>Experience with Jenkins, CloudBees or other build server, preferred</li><li>Experience with Agile development practices, preferred</li><li>Experience with SQL Server or other databases, preferred</li><li>Scripting experience in Shell (bash, zsh, etc.) as well as in Python or Perl, preferred</li><li>Knowledge of best practices and IT operations for carrier-grade, highly-available services, preferred</li>

Qualifications - We encourage you to apply if you think your experience may be a match, even if you do not meet all of the qualifications. 

<div><b>Who You Are</b></div><div>Interested in developing automated functional and load tests against Vail’s products’ web applications?</div><div><br></div><div>Our voice technology is cool, but it’s mostly invisible. That’s why we take great care in surrounding our voice applications with elegant and intuitive web-based applications to make them tangible and usable. Vail’s web development team develops user applications that enable our clients to achieve optimal benefits from our software. Creating intuitively usable web applications is a multi-disciplinary process that requires instinct, creativity, empathy and an eye for detail. We assemble collaborative teams made up of industry experts and neophytes applying principles of application design, graphic art, and even cognitive psychology to ensure that we approach problems from every angle.&nbsp;</div><div><span style="font-size: 10px">#Dice</span></div>

Who You Are
Interested in developing automated functional and load tests against Vail’s products’ web applications?

Our voice technology is cool, but it’s mostly invisible. That’s why we take great care in surrounding our voice applications with elegant and intuitive web-based applications to make them tangible and usable. Vail’s web development team develops user applications that enable our clients to achieve optimal benefits from our software. Creating intuitively usable web applications is a multi-disciplinary process that requires instinct, creativity, empathy and an eye for detail. We assemble collaborative teams made up of industry experts and neophytes applying principles of application design, graphic art, and even cognitive psychology to ensure that we approach problems from every angle. 
#Dice


<li>Lead team members in accomplishing project deliverables and provide training and mentoring to junior employees</li><li>Develop software using Perl, Python, Java, or other languages to create automated functional and load tests against products’ web applications</li><li>&nbsp;Use tools and languages including Selenium Webdriver, RSpec, Cucumber, Java, Ruby on Rails and Angular&nbsp;</li><li>&nbsp;Design, code, troubleshoot and debug</li><li>&nbsp;Research new technologies or industry best practices and share new insights</li><li>&nbsp;Coordinate with internal IP telephony and web product teams to accomplish coding deliverables</li>

<li>&nbsp;Bachelor's degree in Computer Science/Engineering or a related field, or equivalent experience</li><li>5-8+ years of experience in a software development role&nbsp;</li><li>Must be able to develop software independently&nbsp;</li><li>A strong understanding of Object-Oriented software development techniques</li><li>&nbsp;Proficiency with Ruby, Java, C# / .NET, C++, JavaScript, Python or other OO languages</li><li>&nbsp;Experience with 1+ test framework such as JUnit, NUnit, TestNG, RSpec or Cucumber</li><li>&nbsp;Familiarity with Linux and Windows</li><li>&nbsp;An ability to solve complex problems in a short amount of time</li><li>&nbsp;Experience with Selenium Webdriver and Grid</li><li>&nbsp;Experience with Jenkins or other build server</li><li>&nbsp;Web development experience using 1+ JavaScript frameworks (e.g., jQuery, Angular)</li><li>&nbsp;Experience with Agile development practices, preferred</li><li>&nbsp;Experience with TDD, BDD or ATDD, preferred</li><li>&nbsp;Experience with Git, preferred</li><li>&nbsp;Experience with SQL Server or other database, preferred</li><li>&nbsp;Experience with Unix shell scripting, preferred</li><li>Experience leading or managing a team of developers, preferred</li>

<div><b style="font-size: 12pt">Who You Are</b></div><div><span style="font-size: 12pt">Interested in developing full-stack web applications that display reporting information for customers?</span></div><div><br></div><div><span style="font-size: 12pt">As a Senior Web Software Engineer, you would design, code, debug, and implement newly created full-stack web applications. You would deploy the code on various servers. This role is team-oriented, as you will collaborate with other highly technical engineering staff to accomplish project deliverables.&nbsp;</span></div><div><span style="font-size: 10px">#Dice</span></div>

Who You Are
Interested in developing full-stack web applications that display reporting information for customers?

As a Senior Web Software Engineer, you would design, code, debug, and implement newly created full-stack web applications. You would deploy the code on various servers. This role is team-oriented, as you will collaborate with other highly technical engineering staff to accomplish project deliverables. 
#Dice


<li>Develop the functionalities of the new features, using coding languages such as, JavaScript, SQL queries, CSS, HTML, and Java 11</li><li>Create responsive full-stack user interface development, using Spring Boot and Bootstrap&nbsp;</li><li>Perform unit, manual, and regression testing on all developments</li><li>Identify bugs within deployed code by investigating the production server logs for errors and find solutions using code debuggers (Chrome and Eclipse)</li><li>Perform deployments on various development production serves using Docker and Jenkins&nbsp;</li><li>Review coworkers code to ensure it is free from errors and syntax is correct</li><li>Revisit old code to identify if code refactoring is necessary&nbsp;</li><li>Document the project process in Confluence to demonstrate what the application does</li>

<li>A Bachelor’s degree in Computer Science, Computer Engineering, or another related field</li><li>4-5+ years of experience in web application development or coding role</li><li>Proficiency in full-stack development</li><li>Experience working with software engineers in a highly technical environment</li><li>Knowledge of the software development lifecycle&nbsp;</li><li>Experience with Java 8-11, Spring Boot, JavaScript, SQL, HTML, CSS, and Bootstrap</li><li>Experience with Git or a similar version control system&nbsp;</li><li>Knowledge of general Linux commands</li><li>Excellent verbal and written communication skills</li><li>Experience with Kubernetes and Docker, preferred&nbsp;</li><li>Experience with Chrome debugger, Eclipse debugger, and Sonar QUB, preferred</li><li>Knowledge of writing unit test cases, preferred</li>

Engineering

<div><b>Who You Are</b></div><div>Interested in managing and supporting enterprise networks?</div><div><br></div><div>As a Network Engineer II, you will be expected to troubleshoot and debug issues that affect network infrastructure. You would manage firewalls, routers, switches and wireless controller. The candidate will have knowledge of routing (ospf, BGP) and switching(stp), subnetting and firewalls.</div><div><span style="font-size: 10px">#Dice&nbsp;</span></div>

Who You Are
Interested in managing and supporting enterprise networks?

As a Network Engineer II, you will be expected to troubleshoot and debug issues that affect network infrastructure. You would manage firewalls, routers, switches and wireless controller. The candidate will have knowledge of routing (ospf, BGP) and switching(stp), subnetting and firewalls.
#Dice 


<li>Make configuration changes in the firewalls, routers and switches.</li><li>Troubleshoot issues using debugging tools such as, Wireshark, etc. </li><li>Review network system to identify where and when patches are needed.</li><li>Attend team meetings to present status update and progress reports.</li><li>Conduct calls with customers to understand customer requirements to be implemented or altered in the network.</li><li>Develop documentation for each project, including creating vision diagrams.</li><li>Investigate and escalate outages to appropriate teams.</li><li>Review and respond to requests on Jira tickets.</li><li>Schedule maintenance windows.</li><li>Research industry trends and new best practices to develop technical skills, including updating certificates annually.</li>

<li>A Bachelor’s degree in Computer Science, Computer Engineering, or another related field.</li><li>4+ years of experience in a networking role. </li><li>CCNA/ Juniper or related associate level certificate for vendors.</li><li>Familiarity of Juniper, Cisco, and FortiGate.</li><li>Familiarity with wireless controllers and Access points.</li><li>Familiarity with general Linux commands.</li><li>Experience with troubleshooting. </li><li>Excellent verbal and written communication skills.</li><li>Mentorship experience.</li><li>5-6+ years of experience in a networking role, preferred.</li><li>Knowledge of Unix/Linux, preferred. </li><li>Familiarity with scripting languages, preferred.</li><li>Certifications and proficiency in Juniper, Cisco, and FortiGate, preferred.&nbsp;</li>

<div><b>Who You Are</b></div><div>Interested in monitoring a Kubernetes platform that contains internal applications?</div><div><br></div><div>As a Platform DevOps Engineer, you will be expected to manage the process for migrating non-containerized into a container management system. You would add and revise features on the platform. You would also troubleshoot and resolve problems that arise in various components of the platform.</div><div><span style="font-size: 10px">#Dice</span></div>

Who You Are
Interested in monitoring a Kubernetes platform that contains internal applications?

As a Platform DevOps Engineer, you will be expected to manage the process for migrating non-containerized into a container management system. You would add and revise features on the platform. You would also troubleshoot and resolve problems that arise in various components of the platform.
#Dice


<li>Liaise between engineering teams at Vail to ensure deadlines are being met on customer projects</li><li>Write and update project documentation</li><li>Write automation for components on the platform.</li><li>Create Helm charts and Helm files</li><li>Deploy workloads on to the clusters</li><li>Delete, revise, and edit data from the clusters</li><li>Manage the storage capacity on the platform</li><li>Develop the pipeline to be more efficient, using Gitlab, CI/CD tools, etc. </li><li>Build Dockerfiles</li><li>Participate in various team meetings to present status updates and receive feedback</li><li>Communicate with and assist developers to adjust the platform before deployment</li><li>Coordinate deployment of the platform or its features into the environment</li><li>Write documentation in Confluence about any taken on the platform </li><li>Troubleshoot issues as they arise in the platform</li><li>Test components, including unit, load, high availability, etc.&nbsp;</li>

<li>A Bachelor’s degree in Computer Science, Computer Engineering, or another related field</li><li>2+ years of experience in a DevOps role</li><li>Familiarity with Kubernetes</li><li>Experience with Docker and secure shell (SSH)</li><li>Proficiency&nbsp;with monitoring,&nbsp;for cloud native architectures, such as Prometheus, Alertmanager and&nbsp;Grafana</li><li>Knowledge of Shell command lines</li><li>Experience with networking</li><li>Knowledge of containerization</li><li>Excellent verbal and written communication skills</li><li>Experience with BGP or another server mesh level</li><li>Experience accessing and controlling APIs, preferred</li><li>Proficiency in 1+ scripting language (e.g. Python, Golang, etc.), preferred</li><li>Experience with Jenkins and Salt Stack, preferred</li><li>Knowledge of Linux administration, preferred</li><li>Experience with C programming, preferred</li><li>Knowledge of SIP and telephony, preferred </li><li>Experience with cloud-based technologies (Nginx, Microsoft Azure, etc.), preferred</li><li>Knowledge of databases, including SQL and Postgres, preferred</li>

<div><b>Who You Are</b></div><div>Interested in managing a Kubernetes platform that contains complex internal applications?</div><div><br></div><div>As a Senior Platform (DevOps) Engineer, you will migrate the process for non-containerized into a container management system. You would write code to automate functions in the platform. This role is team-oriented, as you will collaborate with other highly technical engineering staff to accomplish project deliverables.</div><div><span style="font-size: 10px">#Dice</span></div>

Who You Are
Interested in managing a Kubernetes platform that contains complex internal applications?

As a Senior Platform (DevOps) Engineer, you will migrate the process for non-containerized into a container management system. You would write code to automate functions in the platform. This role is team-oriented, as you will collaborate with other highly technical engineering staff to accomplish project deliverables.
#Dice


<li>Meet with stakeholders of each project and conduct a needs analysis to determine problem, solution, and required resources</li><li>Design the project documentation and present the proposed plan based on the information gathered in the meetings</li><li>Create and keep track of Jira tickets and set up GitLab repositories for each project component</li><li>Experiment or test new components in a cluster before implementing them into the entire environment&nbsp;</li><li>Test and deploy the new features, workloads, or entire platforms on the cluster</li><li>Demo the code, documentation language, etc. for the customers to teach them how to use it as a self-service platform</li><li>Reiterate the platform before deployment if there are any bugs to resolve, feature requests, or critiques provided through peer code reviews and mentoring junior developers</li><li>Write Helm charts and Helm files and build Docker files</li><li>Manage the logging infrastructure and the storage capacity on the platform by deleting data that is no longer appropriate from the clusters&nbsp;</li><li>Update GitLab, Jenkins, CI/CD, and others to make the development pipeline more efficient</li><li>Troubleshooting and perform testing to ensure the platform is functioning successfully</li>

<li>A Bachelor’s degree in Computer Science, Computer Engineering, or another related field</li><li>4-6+ years of experience in a DevOps role&nbsp;</li><li>Experience working with software engineers in a highly technical environment</li><li>Familiarity with the software development lifecycle and agile software development</li><li>Knowledge of containerization</li><li>Experience with Docker, Kubernetes, SSH, and Jenkins</li><li>Familiarity with basic networking</li><li>Knowledge of Shell command lines</li><li>Mentorship experience</li><li>Knowledge of advanced networking with Border Gateway Protocol (BGP) or server mesh level, preferred</li><li>Experience with Salt, preferred&nbsp;</li><li>Proficiency in Python, Golang, or other scripting languages, preferred</li><li>Experience with C programming, preferred</li><li>Knowledge of databases, preferred</li><li>Experience accessing and control APIs, preferred</li><li>Knowledge of the SIP stack, preferred</li><li>Proficiency with Linux system administration, preferred</li><li>Experience with Elasticsearch, FluentD, and Kibana, preferred</li><li>Experience with Cloud tools, including AKS-Engine, Azure, etc., preferred&nbsp;&nbsp;</li><li>Knowledge of telephony, preferred</li>

<div><b>Who You Are</b></div><div>Interested in creating software that improves the reliability of systems in production, fixing issues, responding to incidents, and usually taking&nbsp;on-call responsibilities?</div><div>&nbsp;</div><div>As a Site Reliability Engineer, you would be on an on-call rotation to respond to incidents that impact availability and provide support for service engineers with customer incidents.</div>

Who You Are
Interested in creating software that improves the reliability of systems in production, fixing issues, responding to incidents, and usually taking on-call responsibilities?
 
As a Site Reliability Engineer, you would be on an on-call rotation to respond to incidents that impact availability and provide support for service engineers with customer incidents.


<li>Use your on-call shift to prevent incidents from occurring</li><li>Run our infrastructure with SaltStack, Containerd, Docker, Podman, and Kubernetes</li><li>Build monitoring that alerts on symptoms rather than on outages</li><li>Document every action so your findings turn into repeatable actions and then into automation</li><li>Design, build and maintain core infrastructure</li><li>Debug production issues across services and levels of the stack</li><li>Designing system for high availability and fault tolerance</li><li>Owning and improve services storing monitoring data such as logging, metrics, and tracing</li>

<li>A Bachelor’s degree in Computer Science, or a related degree</li><li>4-5+ years of experience in a software development role</li><li>Proficiency with Kubernetes and Linux operations </li><li>Knowledge of networking fundamentals</li><li>Knowledge of configuring and maintaining a CNI (calico, cilium) in Kubernetes</li><li>Knowledge of service meshes (Istio, Linkerd)</li><li>Experience with Git and Docker</li><li>Experience automating deployments using CI/CD pipelines and a variety of languages</li><li>Strong written and verbal communication skills</li><li>Experience with supporting micro-service architectures</li><li>Experience with Databases like Mongo, MSSQL, MySQL, etc.</li><li>Experience with message queues like RabbitMQ and Kafka</li><li>Configured and supported on-prem k8s clusters, preferred</li><li>Experience with multiple programming languages in both greenfield development and legacy maintenance, preferred</li><li>Experience with ArgoCD and/or Flux, preferred</li><li>Experience with Helm and Helmfiles, preferred</li><li>Experience with OpenTracing and telemetry, preferred</li><li>Experience with Grafana, Prometheus, Datadog, preferred</li><li>Contributed to a CNCF project, preferred</li><li>Experience with ES, fluentD, Splunk, or other logging pipelines, preferred</li>

Operations

<div><b>Who You Are</b>&nbsp;</div><div>Interested in synthesizing customer needs into technical and design requirements for application develop and drive execution of a user-centric design philosophy?</div><div><br></div><div>Vail Systems is seeking a Business Analyst - Product to join the Product Management team. The ideal candidate would be a self-starter with the ability to thrive in a dynamic environment.</div>

Who You Are 
Interested in synthesizing customer needs into technical and design requirements for application develop and drive execution of a user-centric design philosophy?

Vail Systems is seeking a Business Analyst - Product to join the Product Management team. The ideal candidate would be a self-starter with the ability to thrive in a dynamic environment.


<li>Create user&nbsp;story requirements and acceptance criteria to clearly communicate requirements to software engineers, QA team, and UX team</li><li>Understand&nbsp;requirements, product specifications, client landscape, and overall business needs</li><li>Serve as the conduit between the customer community (internal and external) and the&nbsp;software engineers, quality assurance (QA) team, and user experience (UX) team through which requirements flow.</li><li>Document technical requirements for new features</li><li>Collaborate with the Product and UX teams to prototype features</li><li>Work with the Product team to set development priorities</li><li>Establish requirements for collection of product performance metrics that will provide actionable insights for product enhancements</li><li>Produce product performance reports post feature release</li><li>Frequent client interaction on product/application performance, release cycles and future planning</li><li>Demonstrate product/market expertise when answering questions from stakeholders, engineers, and support personnel regarding product features</li><li>Continually seek out process improvements that could deliver value to the customer</li><li>Partner with the QA team to build and execute test cases</li>

<li>1-2+ years of experience as a Business Analyst</li><li>Bachelor’s degree in MIS, Computer Science, or&nbsp;related field and experience</li><li>Strong analytics skills with the ability to thoroughly understand how to interpret customer needs and translate them into application requirements</li><li>Strong written and verbal communication skills, including technical writing skills</li><li>Experience with documentation and ticketing systems</li><li>Familiarity with Agile practices</li><li>Familiarity with HTML and SQL</li><li>Proficiency in Excel and other MS Office suite tools </li><li>Telecom knowledge or work experience, preferred</li><li>Experience with Jira and Confluence, preferred</li><li>Working knowledge of wire-framing tools such as MS Visio, preferred</li><li>Competency with SQL for MS SQLServer, or similar databases, preferred</li><li>Experience with Tableau and Figma, preferred</li><li>Prior work experience in a customer-facing role, preferred&nbsp;</li>

Service Delivery

<div><b style="font-size: 12pt">Who You Are</b></div><div><span style="font-size: 12pt">Interested in creating compelling user experiences through intelligent voice browser applications?</span></div><div><br></div><div><span style="font-size: 12pt">We believe that all voice interactions have a special power to create great customer experiences even when those interactions are with automated systems. Automated voice experiences should be intuitive and efficient while maintaining a personal feel. At Versay,&nbsp;Voice Application developers practice this belief every day when creating these kinds of experiences. It is both an art and a science and requires people with intuition, creativity and ability to imagine many different user perspectives.&nbsp;&nbsp;</span></div><div><span style="font-size: 10px">#Dice</span></div>

Who You Are
Interested in creating compelling user experiences through intelligent voice browser applications?

We believe that all voice interactions have a special power to create great customer experiences even when those interactions are with automated systems. Automated voice experiences should be intuitive and efficient while maintaining a personal feel. At Versay, Voice Application developers practice this belief every day when creating these kinds of experiences. It is both an art and a science and requires people with intuition, creativity and ability to imagine many different user perspectives.  
#Dice


<li>Energizes their teammates to continuously improve</li><li>&nbsp;Possesses strong technical capabilities</li><li>&nbsp;Enjoys working independently in&nbsp;a&nbsp;fast-paced&nbsp;technical environment</li><li>&nbsp;Analyzes existing architecture to make consistent improvements</li><li>&nbsp;Possesses excellent analytical and&nbsp;problem-solving&nbsp;skills</li><li>&nbsp;Demonstrates curiosity with regards to software</li><li>&nbsp;Provides on-call support to external customers</li><li>&nbsp;Works with cross-functional teams to troubleshoot issues</li><div><br></div><li>As a Software Engineer, you will be developing next generation Interactive Voice Response application solutions using the latest frameworks and tools. As a member of the Engineering team, you will design, develop, and deploy application solutions for the company’s expanding list of clients using advanced call processing, speech and network technologies.&nbsp;As a Software Engineer, you will be developing next generation Interactive Voice Response application solutions using the latest frameworks and tools. As a member of the Engineering team, you will design, develop, and deploy application solutions for the company’s expanding list of clients using advanced call processing, speech and network technologies.&nbsp;</li><div><br></div><li>Develop IVR applications using a variety of technologies, including Java, .NET, VXML, JavaScript, JRuby, and Groovy</li><li>&nbsp;Apply advanced knowledge of the Object-Oriented principles and best practices of software development to enhance products and customer experience</li><li>&nbsp;Perform design and code reviews</li><li>&nbsp;Learn and implement a wide range of technologies that integrate solutions with customers</li><li>&nbsp;Transition solutions to internal and external platform teams</li><li>&nbsp;Prioritize and juggle between multiple projects based on customer needs</li><li>&nbsp;Communicate with external customers as required&nbsp;</li>

<li>A Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent experience</li><li>&nbsp;Up to 2 years of experience as a software developer</li><li>&nbsp;Proven track record of developing high quality software</li><li>&nbsp;Knowledge of Object-Oriented software development techniques</li><li>&nbsp;Ability to communicate with developers, executive managers and external customers</li><li>&nbsp;Experience with VXML, ASR, Call Center Telephony, and IVR development platforms, such as Cisco CVP or Genesys</li><li>&nbsp;Strong sense of responsibility, accountability, and passion about quality of work, desire to learn and take ownership</li><li>&nbsp;Strong verbal and written communication skills</li><li>&nbsp;Proficiency in conversational North American&nbsp;Spanish, preferred</li><li>&nbsp;Experience in MVC frameworks, preferred</li><li>&nbsp;Experience with Jenkins or other build server, preferred</li><li>&nbsp;Experience with Agile development practices, preferred</li><li>&nbsp;Interest in data collection and analytics, preferred</li><li>&nbsp;Knowledge of multiple SDLC practices, preferred</li><li>&nbsp;Proficiency in 1+ programming language, such as Java, C#, or C++, preferred</li><li>&nbsp;Working with UNIX/Linux/OSX, preferred</li><li>&nbsp;Familiarity with JavaScript, Ruby on Rails, VUI Design, preferred</li><li>&nbsp;Deep understanding of the principles of IVR Voice Interface design, preferred</li>

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