<div><b>Who You Are</b></div><div>Interested in building a data transformation layer into the architecture of a product to aggregate and calculate items more efficiently?</div><div><br></div><div>As a Data Engineer, you will support and maintain the infrastructure that blends our Call Detail Record (CDR) system’s data with customer data for key clients. You’ll focus on data aggregation and transformation within the context of our overall data pipeline by utilizing machine learning techniques, Python data transformations, and messaging and queueing with Apache Kafka. You would also support a Microsoft SQL Server environment.</div><div><span style="font-size: 10px">#Dice</span></div>

Who You Are
Interested in building a data transformation layer into the architecture of a product to aggregate and calculate items more efficiently?

As a Data Engineer, you will support and maintain the infrastructure that blends our Call Detail Record (CDR) system’s data with customer data for key clients. You’ll focus on data aggregation and transformation within the context of our overall data pipeline by utilizing machine learning techniques, Python data transformations, and messaging and queueing with Apache Kafka. You would also support a Microsoft SQL Server environment.
#Dice


<li>Develop, construct, test, and maintain data architectures to align with business requirements provided by clients including creating data tables and partitions</li><li>Write code in Python to perform data transformations and maintain automate systems</li><li>Create and deploy sophisticated analytics programs utilizing machine learning and other statistical methods for data analysis to resolve internal and customer requests</li><li>Develop data set processes for automation and report generation</li><li>Refine and automate other processes, track issues, troubleshoot, and document changes</li><li>Identify methods to improve data reliability, efficiency, and quality</li><li>Prepare and clean data for predictive and prescriptive modeling</li><li>Configure, monitor, and maintain database servers and processes</li><li>Assist software engineers with query tuning and schema refinement</li><li>Provide occasional on-call support for critical production systems</li><li>Present project status updates and insights to stakeholders based on analytics in weekly team meetings</li>

<li>A Bachelor’s degree in Computer Science, or a related degree</li><li>3+ years of experience in a database administration role (SQL or MySQL) </li><li>Proficient at developing T-SQL procedures</li><li>Experience with performance tuning and optimization</li><li>Experience with data transfer with SFTP, file compression and encryption</li><li>Knowledge of high availability and disaster recovery for SQL Server</li><li>Excellent verbal and written communication skills</li><li>Experience working with engineers in a highly technical environment</li><li>Knowledge of data archiving techniques, preferred</li><li>Experience with data visualization tools (e.g., Tableau), preferred</li><li>Experience with NoSQL technology, such as MongoDB and Hadoop, preferred</li><li>Experience with other programming/scripting languages, such as Java, Python, preferred</li><li>Familiarity with machine learning methods and techniques, preferred</li>

Qualifications -  We encourage you to apply if you think your experience may be a match, even if you do not meet all of the qualifications. 

<div><b>Who You Are</b></div><div>Interested in managing opensource relational and document-oriented databases and the code that interacts with them?</div><div><br></div><div>As a Database Engineer you will resolve any inefficient queries that appear in the logs and initiate updates to the latest database version. You will be responsible for performing data transfers between Postgres/MySQL, Microsoft SQL Server, and MongoDB databases. &nbsp;You will collaborate with other highly technical engineering staff to accomplish project tasks.&nbsp;</div><div><br></div><div><span style="font-size: 10px">#Dice</span></div>

Who You Are
Interested in managing opensource relational and document-oriented databases and the code that interacts with them?

As a Database Engineer you will resolve any inefficient queries that appear in the logs and initiate updates to the latest database version. You will be responsible for performing data transfers between Postgres/MySQL, Microsoft SQL Server, and MongoDB databases.  You will collaborate with other highly technical engineering staff to accomplish project tasks. 

#Dice


<li>Maintain the physical data model, queries, and service interface for the loading, querying, and maintenance of data in Postgres database and other data sources. It is essential to have coding experience to be able to handle ETL processes and data validation, with either proprietary database languages or other programming languages, such as Java, Python, Scala, or Perl.&nbsp;</li><li>Complete version upgrades, patching, migrations, seeding, testing, and performance monitoring.&nbsp;</li><li>Optimize performance, design indexing strategies, identify patterns in MongoDB document schemas, and manage security and availability of MongoDB clusters.&nbsp;</li><li>Create and execute backup design and disaster recovery plans.&nbsp;</li><li>Work with project and technical managers for project planning, predict storage growth, perform database version upgrade and storage expansion.&nbsp;&nbsp;</li><li>Define, develop, document, communicate and implement standards, processes and procedures for the Database Administration Team.&nbsp;</li><li>Export data out to be loaded into our data warehouse. Improve ETL processes that interact with Microsoft SQL Servers. Write scripts and schedule jobs.&nbsp;</li>

<li>2+ years of experience as a Database Administrator.</li><li>A Bachelor’s degree in Computer Science, Computer Engineering, Data Science, or another related field.</li><li>Proficiency administering PostgreSQL or MySQL databases.</li><li>Understanding of SQL tuning and optimization of query plans.</li><li>Linux shell scripting skills and experience with production Linux environments.</li><li>Experience working with software engineers in a highly technical environment.</li><li>Database developing and programming skills with either SQL, Java, C++, Python, Scala, or Perl.</li><li>Excellent verbal and written communication skills.</li><li>Experience with MongoDB replica set configuration and management, preferred.</li>

Qualifications - We encourage you to apply if you think your experience may be a match, even if you do not meet all of the qualifications.

<div><b>Who You Are</b></div><div>Interested in developing next-generation enterprise communications solutions designed for SaaS/Cloud, traditional premise-based, and hybrid architectures?</div><div>&nbsp;</div><div>As a Senior C++ Software Engineer working on our FreeClimb platform, you will design, develop and deploy application solutions for the company’s expanding list of Fortune 500 clients using advanced speech and VoIP technologies including SIP/RTP.</div><div><br></div><div><span style="font-size: 10px">#Dice</span></div>

Who You Are
Interested in developing next-generation enterprise communications solutions designed for SaaS/Cloud, traditional premise-based, and hybrid architectures?
 
As a Senior C++ Software Engineer working on our FreeClimb platform, you will design, develop and deploy application solutions for the company’s expanding list of Fortune 500 clients using advanced speech and VoIP technologies including SIP/RTP.

#Dice


<li>Working with product teams to translate business needs into technical requirements</li><li>Creating new features from requirements through design and implementation</li><li>Maintaining existing features by fixing bugs and enhancing functionality</li><li>Refactoring code to improve scalability/concurrency and reliability</li><li>Ensuring carrier grade quality with unit testing and working across functional and QA teams for end-to-end testing</li><li>Monitoring performance of applications to ensure they meet required specifications</li><li>Creating and reviewing deployment procedures and code updates in consideration of data and functionality changes across releases. </li><li>Communicating product status with stakeholders</li>

<li>Bachelor’s degree in Computer Science,&nbsp;Engineering,&nbsp;Mathematics,&nbsp;or a related field,&nbsp;or equivalent experience</li><li>Professional software development experience</li><li>Strong C++ background (4+ years), including practical experience or project work in C++</li><li>Strong background in Object-Oriented Programming</li><li>Experience in Event-Driven Programming</li><li>Experience designing and debugging in a multi-threaded/concurrent environment</li><li>Experience working with services</li><li>Comfortable using Linux and Linux tools, command line and shell scripting</li><li>Experience with GDB debugger</li><li>Experience working with telephony networks and related technologies - CTI, IVR, VoIP (SIP/RTP), preferred</li><li>Experience with relational databases/SQL, as well as NoSQL technologies such as MongoDB, preferred</li><li>Experience with Docker and Kubernetes, preferred</li><li>Familiarity with source control and pipelining technologies such as git, cvs, Jenkins, preferred</li><li>Familiarity with HTTP and JSON, preferred</li><li>Familiarity with Go or open to learning Go, preferred</li><li>Familiarity with ticketing systems such as Jira, preferred</li>

Qualifications - We encourage you to apply if you think your experience may be a match, even if you do not meet all of the qualifications. 

<div><b>Who You Are</b></div><div>Interested in developing automated functional and load tests against Vail’s products’ web applications?</div><div><br></div><div>Our voice technology is cool, but it’s mostly invisible. That’s why we take great care in surrounding our voice applications with elegant and intuitive web-based applications to make them tangible and usable. Vail’s web development team develops user applications that enable our clients to achieve optimal benefits from our software. Creating intuitively usable web applications is a multi-disciplinary process that requires instinct, creativity, empathy and an eye for detail. We assemble collaborative teams made up of industry experts and neophytes applying principles of application design, graphic art, and even cognitive psychology to ensure that we approach problems from every angle.&nbsp;</div><div><span style="font-size: 10px">#Dice</span></div>

Who You Are
Interested in developing automated functional and load tests against Vail’s products’ web applications?

Our voice technology is cool, but it’s mostly invisible. That’s why we take great care in surrounding our voice applications with elegant and intuitive web-based applications to make them tangible and usable. Vail’s web development team develops user applications that enable our clients to achieve optimal benefits from our software. Creating intuitively usable web applications is a multi-disciplinary process that requires instinct, creativity, empathy and an eye for detail. We assemble collaborative teams made up of industry experts and neophytes applying principles of application design, graphic art, and even cognitive psychology to ensure that we approach problems from every angle. 
#Dice


<li>Lead team members in accomplishing project deliverables and provide training and mentoring to junior employees</li><li>Develop software using Perl, Python, Java, or other languages to create automated functional and load tests against products’ web applications</li><li>&nbsp;Use tools and languages including Selenium Webdriver, RSpec, Cucumber, Java, Ruby on Rails and Angular&nbsp;</li><li>&nbsp;Design, code, troubleshoot and debug</li><li>&nbsp;Research new technologies or industry best practices and share new insights</li><li>&nbsp;Coordinate with internal IP telephony and web product teams to accomplish coding deliverables</li>

<li>&nbsp;Bachelor's degree in Computer Science/Engineering or a related field, or equivalent experience</li><li>5-8+ years of experience in a software development role&nbsp;</li><li>Must be able to develop software independently&nbsp;</li><li>A strong understanding of Object-Oriented software development techniques</li><li>&nbsp;Proficiency with Ruby, Java, C# / .NET, C++, JavaScript, Python or other OO languages</li><li>&nbsp;Experience with 1+ test framework such as JUnit, NUnit, TestNG, RSpec or Cucumber</li><li>&nbsp;Familiarity with Linux and Windows</li><li>&nbsp;An ability to solve complex problems in a short amount of time</li><li>&nbsp;Experience with Selenium Webdriver and Grid</li><li>&nbsp;Experience with Jenkins or other build server</li><li>&nbsp;Web development experience using 1+ JavaScript frameworks (e.g., jQuery, Angular)</li><li>&nbsp;Experience with Agile development practices, preferred</li><li>&nbsp;Experience with TDD, BDD or ATDD, preferred</li><li>&nbsp;Experience with Git, preferred</li><li>&nbsp;Experience with SQL Server or other database, preferred</li><li>&nbsp;Experience with Unix shell scripting, preferred</li><li>Experience leading or managing a team of developers, preferred</li>

Engineering

<div><b>Who You Are</b></div><div>Interested in managing and supporting enterprise networks?</div><div><br></div><div>As a Network Engineer II, you will be expected to troubleshoot and debug issues that affect network infrastructure. You would manage firewalls, routers, switches and wireless controller. The candidate will have knowledge of routing (ospf, BGP) and switching(stp), subnetting and firewalls.</div><div><br></div><div><span style="font-size: 10px">#Dice&nbsp;</span></div>

Who You Are
Interested in managing and supporting enterprise networks?

As a Network Engineer II, you will be expected to troubleshoot and debug issues that affect network infrastructure. You would manage firewalls, routers, switches and wireless controller. The candidate will have knowledge of routing (ospf, BGP) and switching(stp), subnetting and firewalls.

#Dice 


<li>Make configuration changes in the firewalls, routers and switches.</li><li>Troubleshoot issues using debugging tools such as, Wireshark, etc. </li><li>Review network system to identify where and when patches are needed.</li><li>Attend team meetings to present status update and progress reports.</li><li>Conduct calls with customers to understand customer requirements to be implemented or altered in the network.</li><li>Develop documentation for each project, including creating vision diagrams.</li><li>Investigate and escalate outages to appropriate teams.</li><li>Review and respond to requests on Jira tickets.</li><li>Schedule maintenance windows.</li><li>Research industry trends and new best practices to develop technical skills, including updating certificates annually.</li>

<li>A Bachelor’s degree in Computer Science, Computer Engineering, or another related field.</li><li>4+ years of experience in a networking role. </li><li>CCNA/ Juniper or related associate level certificate for vendors.</li><li>Experience with Juniper.</li><li>Experience with BGP.</li><li>Familiarity of  Cisco, and FortiGate.</li><li>Familiarity with wireless controllers and Access points.</li><li>Familiarity with general Linux commands.</li><li>Experience with troubleshooting. </li><li>Excellent verbal and written communication skills.</li><li>Mentorship experience.</li><li>5-6+ years of experience in a networking role, preferred.</li><li>Knowledge of Unix/Linux, preferred. </li><li>Familiarity with scripting languages, preferred.</li><li>Certifications and proficiency in Juniper, Cisco, and FortiGate, preferred.&nbsp;</li>

Qualifications -  We encourage you to apply if you think your experience may be a match, even if you do not meet all of the qualifications.

Operations

<div><b>Who You Are</b></div><div>Interested in creating compelling user experiences through intelligent voice browser applications?</div><div><br></div><div>We believe that all voice interactions have a special power to create great customer experiences even when those interactions are with automated systems. Automated voice experiences should be intuitive and efficient while maintaining a personal feel. At Versay,&nbsp;Voice Application developers practice this belief every day when creating these kinds of experiences. It is both an art and a science and requires people with intuition, creativity and ability to imagine many different user perspectives.&nbsp;</div><div>&nbsp;</div><div>As a Software Engineer, you will be developing next generation Interactive Voice Response application solutions using the latest frameworks and tools. As a member of the Engineering team, you will design, develop, and deploy application solutions for the company’s expanding list of clients using advanced call processing, speech and network technologies.&nbsp;As a Software Engineer, you will be developing next generation Interactive Voice Response application solutions using the latest frameworks and tools. As a member of the Engineering team, you will design, develop, and deploy application solutions for the company’s expanding list of clients using advanced call processing, speech and network technologies.&nbsp;</div><div><br></div><div><span style="font-size: 10px">#Dice</span></div>

Who You Are
Interested in creating compelling user experiences through intelligent voice browser applications?

We believe that all voice interactions have a special power to create great customer experiences even when those interactions are with automated systems. Automated voice experiences should be intuitive and efficient while maintaining a personal feel. At Versay, Voice Application developers practice this belief every day when creating these kinds of experiences. It is both an art and a science and requires people with intuition, creativity and ability to imagine many different user perspectives. 
 
As a Software Engineer, you will be developing next generation Interactive Voice Response application solutions using the latest frameworks and tools. As a member of the Engineering team, you will design, develop, and deploy application solutions for the company’s expanding list of clients using advanced call processing, speech and network technologies. As a Software Engineer, you will be developing next generation Interactive Voice Response application solutions using the latest frameworks and tools. As a member of the Engineering team, you will design, develop, and deploy application solutions for the company’s expanding list of clients using advanced call processing, speech and network technologies. 

#Dice


<li>Energizes their teammates to continuously improve</li><li>&nbsp;Possesses strong technical capabilities</li><li>&nbsp;Enjoys working independently in&nbsp;a&nbsp;fast-paced&nbsp;technical environment</li><li>&nbsp;Analyzes existing architecture to make consistent improvements</li><li>&nbsp;Possesses excellent analytical and&nbsp;problem-solving&nbsp;skills</li><li>&nbsp;Demonstrates curiosity with regards to software</li><li>&nbsp;Provides on-call support to external customers</li><li>&nbsp;Works with cross-functional teams to troubleshoot issues</li><li>Develop IVR applications using a variety of technologies, including Java, .NET, VXML, JavaScript, JRuby, and Groovy</li><li>&nbsp;Apply advanced knowledge of the Object-Oriented principles and best practices of software development to enhance products and customer experience</li><li>&nbsp;Perform design and code reviews</li><li>&nbsp;Learn and implement a wide range of technologies that integrate solutions with customers</li><li>&nbsp;Transition solutions to internal and external platform teams</li><li>&nbsp;Prioritize and juggle between multiple projects based on customer needs</li><li>&nbsp;Communicate with external customers as required&nbsp;</li>

<li>A Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent experience</li><li>&nbsp;Up to 2 years of experience as a software developer</li><li>&nbsp;Proven track record of developing high quality software</li><li>&nbsp;Knowledge of Object-Oriented software development techniques</li><li>&nbsp;Ability to communicate with developers, executive managers and external customers</li><li>&nbsp;Experience with VXML, ASR, Call Center Telephony, and IVR development platforms, such as Cisco CVP or Genesys</li><li>&nbsp;Strong sense of responsibility, accountability, and passion about quality of work, desire to learn and take ownership</li><li>&nbsp;Strong verbal and written communication skills</li><li>&nbsp;Proficiency in conversational North American&nbsp;Spanish, preferred</li><li>&nbsp;Experience in MVC frameworks, preferred</li><li>&nbsp;Experience with Jenkins or other build server, preferred</li><li>&nbsp;Experience with Agile development practices, preferred</li><li>&nbsp;Interest in data collection and analytics, preferred</li><li>&nbsp;Knowledge of multiple SDLC practices, preferred</li><li>&nbsp;Proficiency in 1+ programming language, such as Java, C#, or C++, preferred</li><li>&nbsp;Working with UNIX/Linux/OSX, preferred</li><li>&nbsp;Familiarity with JavaScript, Ruby on Rails, VUI Design, preferred</li><li>&nbsp;Deep understanding of the principles of IVR Voice Interface design, preferred</li>

A Company Is Only
As Good As Its People

Working at Vail

Open Positions

All Positions

Perks & Benefits

Health

Financial/Savings

Work/Life Balance

Vacation

Wellness

Have Some Fun!

A Company Is Only As Good As Its People