Home > Technology > SIP Platform Features & Architecture Components

Vail SIP Platform Architecture Components:

Key SIP Platform Features Include:

    The Vail's SIP Platform architecture is based on a set of object-oriented service building blocks that can be easily added or removed based on the needs of the customer application or solution it is supporting:

  • Vail SIP Stack with Application/Media Server Functionality
  • Vail SIP Proxy
  • Vail API Libraries
  • Vail's VoiceXML/CCXML Interpreter
  • Vail Recording and Playback Module
  • Vail Resource Allocation Modules
  • Vail Platform Monitor
  • Vail Call Quality Testing Software
  • Vail Least Cost Routing (LCR)
  • Vail Call Detail Records (CDRs)
  • Vail Gateway Software
  • TTS and ASR Servers (Nuance and Microsoft)

    In addition to providing the highest degree of flexibility in application development and deployment options, Vail's SIP platform provides developers with a number of unique platform features. Key platform features include:

  • Vail developed SIP stack and proxy servers;
  • Inbound and outbound VoiceXML/CCXML dialing through the Vail Voice Browser;
  • Sophisticated call progress events, including deterministic beep detection for Fax, and answering machines;
  • Feature rich call control supporting bridged, blind, supervised, and conference transfers;
  • Native SIP support - Allowing for direct integration with SIP carriers without expensive hardware including PSTN/SIP Gateways and Session Border Controllers;
  • Sophisticated handling of media to support call recording, energy detection, and audio mixing for conferencing;
  • Robust software-based media / application server architecture;
  • Plug-in codec architecture that supports rapid codec deployment;
  • Plug-in recording capability that supports multiple file formats;
  • Support for SIP-t to receive ISDN equivalent call progress events from SIP carriers;
  • Support for TDM carriers via Vail PSTN Gateways;
  • Robust call quality assessment tool that enables Vail to objectively measure and report call quality statistics;
  • Access to monitoring tools that tightly integrate with Vail's SIP stack, a core component of Vail's Platform, to monitor key metrics and logs;
  • Cradle to grave CDRs for contact center applications including support of multiple call transfers.