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If you get back a CSTAErrorCode with an '<operation>generic</operation>' when trying to use the SupervisedTransferControl from MSS Tips and Tricks try the following:

You need to add the XML processing instruction to each CSTA message that you send. For example:

"<?xml version=\"1.0\" encoding=\"UTF-8\"?>" +
  <ConsultationCall...

February 28, 2006 in FAQs